Terms & Conditions

1. Introduction and Acceptance

Welcome to RGB Lighting Store. These Terms and Conditions ("Terms") govern your use of our website (rgblightingstore.com) and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

RGB Lighting Store is operated by RGB Lighting Store, a company registered in the United Kingdom with Company Registration Number 19938539, registered address at 13 Harley Fords, Patelmouth PE25 2RA, United Kingdom.

Please read these Terms carefully before using our website or placing an order. If you do not agree with any part of these Terms, you must not use our website or services.

2. Definitions

In these Terms, unless the context requires otherwise:

• "We," "Us," "Our" refers to RGB Lighting Store
• "You," "Your" refers to the customer or website user
• "Website" refers to rgblightingstore.com
• "Products" refers to RGB lighting products offered for sale on our website
• "Services" refers to the services we provide, including product sales and customer support
• "Order" refers to your purchase request for Products
• "Contract" refers to the agreement formed when we accept your Order

3. Use of Our Website

3.1 Eligibility

You must be at least 18 years of age to make purchases on our website. By placing an order, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding contracts.

3.2 Account Registration

To make purchases, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.3 Acceptable Use

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Upload viruses or malicious code
• Engage in automated data collection without permission
• Impersonate any person or entity
• Harass, threaten, or abuse other users or our staff

4. Products and Services

4.1 Product Descriptions

We strive to provide accurate descriptions and images of our RGB lighting products. However:

• Colors may vary slightly due to monitor settings
• We do not warrant that descriptions are error-free
• We reserve the right to correct errors and update information
• Product specifications are subject to change by manufacturers

4.2 Pricing

All prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to:

• Change prices at any time without prior notice
• Correct pricing errors on our website
• Cancel orders placed at incorrect prices
• Refuse to honor incorrectly priced products

4.3 Product Availability

All orders are subject to product availability. If a product becomes unavailable after you place an order, we will notify you and offer alternatives or a full refund.

5. Orders and Payment

5.1 Placing Orders

When you place an order through our website, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason, including:

• Product unavailability
• Pricing errors
• Billing or shipping address concerns
• Suspected fraudulent activity

5.2 Order Confirmation

After placing an order, you will receive an email acknowledgment. This does not constitute acceptance of your order. A contract is formed only when we send you an order confirmation email indicating that your order has been processed.

5.3 Payment

We accept the following payment methods:

• Credit and debit cards (Visa, Mastercard, American Express)
• PayPal and other digital payment methods
• Bank transfers (for large orders)

Payment is processed at the time of order placement. All payments are securely processed through our payment service providers.

5.4 Payment Security

We do not store your complete payment card details on our servers. All payment information is encrypted and processed through PCI-compliant payment providers.

6. Shipping and Delivery

6.1 Shipping Areas

We currently ship to addresses within the United Kingdom. International shipping may be available for certain products—please contact us for details.

6.2 Delivery Times

We aim to dispatch orders within 24 hours of order confirmation. Estimated delivery times:

• Standard UK Delivery: 3-5 business days (FREE)
• Express Delivery: 1-2 business days (additional charges apply)

Delivery times are estimates and not guaranteed. We are not liable for delays caused by courier services or circumstances beyond our control.

6.3 Delivery Address

You are responsible for providing an accurate delivery address. We cannot be held responsible for failed deliveries due to incorrect address information.

6.4 Risk and Title

Risk of loss and title to products pass to you upon delivery to the shipping address you provided.

7. Returns and Refunds

Please refer to our separate Refund Policy for detailed information about returns, refunds, and exchanges.

In summary:

• You have 30 days from receipt to return products
• Products must be unused and in original packaging
• Return shipping costs may apply
• Refunds are processed within 14 days of receiving returns

8. Warranties and Guarantees

8.1 Product Warranties

All our RGB lighting products come with:

• 2-year manufacturer warranty covering defects in materials and workmanship
• Compliance with UK consumer protection laws
• CE, RoHS, and FCC certifications where applicable

8.2 Warranty Limitations

Warranties do not cover:

• Normal wear and tear
• Misuse, abuse, or negligence
• Unauthorized modifications or repairs
• Damage from accidents, fire, or natural disasters
• Improper installation

8.3 Disclaimer of Warranties

Except as expressly stated, products are provided "as is" without warranties of any kind. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

9. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability for any claim shall not exceed the purchase price of the relevant product
• We are not liable for indirect, incidental, consequential, or special damages
• We are not liable for loss of profits, data, or business opportunities
• We are not liable for damages caused by improper installation or use

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation.

10. Intellectual Property Rights

10.1 Our Rights

All content on our website, including text, images, logos, graphics, and software, is our property or licensed to us and is protected by copyright, trademark, and other intellectual property laws.

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

• Copy, reproduce, or distribute website content
• Modify or create derivative works
• Use content for commercial purposes
• Remove copyright or proprietary notices

11. Customer Reviews and Content

11.1 Submission of Content

When you submit reviews, comments, or other content to our website, you grant us a perpetual, royalty-free, worldwide license to use, reproduce, and display that content.

11.2 Content Standards

You agree that your submissions will not:

• Contain false or misleading information
• Violate any third-party rights
• Contain offensive, defamatory, or obscene material
• Include spam or commercial solicitations

12. Data Protection and Privacy

We process your personal information in accordance with our Privacy Policy and applicable data protection laws, including GDPR. By using our website, you consent to such processing.

Please review our separate Privacy Policy for detailed information about how we collect, use, and protect your data.

13. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and payment processors. We are not responsible for the content or privacy practices of these external sites.

14. Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

• Natural disasters
• War, terrorism, or civil unrest
• Government actions or regulations
• Strikes or labor disputes
• Supplier failures
• Internet or telecommunications failures

15. Termination

We reserve the right to:

• Suspend or terminate your account for violation of these Terms
• Refuse service to anyone for any reason
• Modify or discontinue the website without notice

16. Dispute Resolution

16.1 Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16.2 Alternative Dispute Resolution

If you are a consumer, you may have the right to refer disputes to alternative dispute resolution schemes. We are committed to resolving disputes amicably.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the modified Terms.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and RGB Lighting Store regarding your use of our website and purchase of products.

20. Contact Information

If you have questions or concerns about these Terms, please contact us:

21. Consumer Rights Notice

Nothing in these Terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015. For more information about your rights, visit the Citizens Advice website or contact the Citizens Advice consumer service.